{"id":952,"date":"2012-09-07T10:04:53","date_gmt":"2012-09-07T18:04:53","guid":{"rendered":"http:\/\/www.auval.com.mx\/notas\/?p=952"},"modified":"2012-09-07T10:04:53","modified_gmt":"2012-09-07T18:04:53","slug":"que-sistemas-sea-mas-amable","status":"publish","type":"post","link":"https:\/\/auval.com.mx\/blog\/en\/2012\/09\/07\/que-sistemas-sea-mas-amable\/","title":{"rendered":"Que Sistemas sea m\u00e1s amable."},"content":{"rendered":"<p>Encontr\u00e9 en CIO.com\u00a0estos art\u00edculos sobre el cambio de actitud requerido para pasar de un departamento de sistemas que se dedica a vetar a los usuarios, a un departamento que colabora con ellos. Est\u00e1n en ingl\u00e9s. Me parecieron muy interesantes, por eso se los comparto aqu\u00ed.<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/688906\/What_CIOs_Should_Do_About_Rogue_IT?page=3&amp;taxonomyId=3002\">http:\/\/www.cio.com\/article\/688906\/What_CIOs_Should_Do_About_Rogue_IT?page=3&amp;taxonomyId=3002<\/a><\/p>\n<p>Now IT says, \u201cWe can if\u2026.\u201d The idea is to ultimately say yes by first finding the conditions\u2014whether they\u2019re adding user support resources or hiring experts in a new technology\u2014under which that \u201cyes\u201d becomes possible. \u201cTell me what would need to change in order to be able to solve the business problem,\u201d Schwartz says.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/155400\/How_IT_Departments_Can_Learn_to_Say_Yes_to_End_Users\">http:\/\/www.cio.com\/article\/155400\/How_IT_Departments_Can_Learn_to_Say_Yes_to_End_Users<\/a><\/p>\n<p>From business execs to college interns, everybody in the enterprise wants what they want, whether or not it&#8217;s within policy and plan. And IT departments now have to figure out how to say yes more often.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/367363\/Six_Secrets_of_Top_Notch_Business_Analysts?page=2&amp;taxonomyId=3198\">http:\/\/www.cio.com\/article\/367363\/Six_Secrets_of_Top_Notch_Business_Analysts?page=2&amp;taxonomyId=3198<\/a><\/p>\n<p>They are diplomats, translators and negotiators. Forrester&#8217;s Schwaber says the best business analysts are corporate diplomats, savvy negotiators and skilled peacemakers. &#8220;They are good at finding common ground; they are good at being objective,&#8221; she says. &#8220;They are really looking at oftentimes conflicting needs from the business and from IT. So, to be able to understand where each party is coming from is essential.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/688876\/Three_Steps_to_Combatting_Rogue_IT\">http:\/\/www.cio.com\/article\/688876\/Three_Steps_to_Combatting_Rogue_IT<\/a><\/p>\n<p>\u201cAsk them what you can give them, how you can support them better,\u201d advises Andy Mulholland, global CTO of consultancy Capgemini. \u201cCome in as a friend to help them, not an enemy to stop them.\u201d<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Art\u00edculos interesantes de CIO sobre c\u00f3mo ser socio y no enemigo de los usuarios.<\/p>\n<div class=\"read-more\"><a href=\"https:\/\/auval.com.mx\/blog\/en\/2012\/09\/07\/que-sistemas-sea-mas-amable\/\">Read more &#8250;<\/a><\/div>\n<p><!-- end of .read-more --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,3],"tags":[],"class_list":["post-952","post","type-post","status-publish","format-standard","hentry","category-de-gente-y-personal","category-office"],"_links":{"self":[{"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/posts\/952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/comments?post=952"}],"version-history":[{"count":0,"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/posts\/952\/revisions"}],"wp:attachment":[{"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/media?parent=952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/categories?post=952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/en\/wp-json\/wp\/v2\/tags?post=952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}