{"id":952,"date":"2012-09-07T10:04:53","date_gmt":"2012-09-07T18:04:53","guid":{"rendered":"http:\/\/www.auval.com.mx\/notas\/?p=952"},"modified":"2012-09-07T10:04:53","modified_gmt":"2012-09-07T18:04:53","slug":"que-sistemas-sea-mas-amable","status":"publish","type":"post","link":"https:\/\/auval.com.mx\/blog\/2012\/09\/07\/que-sistemas-sea-mas-amable\/","title":{"rendered":"Que Sistemas sea m\u00e1s amable."},"content":{"rendered":"<p>Encontr\u00e9 en CIO.com\u00a0estos art\u00edculos sobre el cambio de actitud requerido para pasar de un departamento de sistemas que se dedica a vetar a los usuarios, a un departamento que colabora con ellos. Est\u00e1n en ingl\u00e9s. Me parecieron muy interesantes, por eso se los comparto aqu\u00ed.<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/688906\/What_CIOs_Should_Do_About_Rogue_IT?page=3&amp;taxonomyId=3002\">http:\/\/www.cio.com\/article\/688906\/What_CIOs_Should_Do_About_Rogue_IT?page=3&amp;taxonomyId=3002<\/a><\/p>\n<p>Now IT says, \u201cWe can if\u2026.\u201d The idea is to ultimately say yes by first finding the conditions\u2014whether they\u2019re adding user support resources or hiring experts in a new technology\u2014under which that \u201cyes\u201d becomes possible. \u201cTell me what would need to change in order to be able to solve the business problem,\u201d Schwartz says.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/155400\/How_IT_Departments_Can_Learn_to_Say_Yes_to_End_Users\">http:\/\/www.cio.com\/article\/155400\/How_IT_Departments_Can_Learn_to_Say_Yes_to_End_Users<\/a><\/p>\n<p>From business execs to college interns, everybody in the enterprise wants what they want, whether or not it&#8217;s within policy and plan. And IT departments now have to figure out how to say yes more often.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/367363\/Six_Secrets_of_Top_Notch_Business_Analysts?page=2&amp;taxonomyId=3198\">http:\/\/www.cio.com\/article\/367363\/Six_Secrets_of_Top_Notch_Business_Analysts?page=2&amp;taxonomyId=3198<\/a><\/p>\n<p>They are diplomats, translators and negotiators. Forrester&#8217;s Schwaber says the best business analysts are corporate diplomats, savvy negotiators and skilled peacemakers. \u00abThey are good at finding common ground; they are good at being objective,\u00bb she says. \u00abThey are really looking at oftentimes conflicting needs from the business and from IT. So, to be able to understand where each party is coming from is essential.\u00bb<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.cio.com\/article\/688876\/Three_Steps_to_Combatting_Rogue_IT\">http:\/\/www.cio.com\/article\/688876\/Three_Steps_to_Combatting_Rogue_IT<\/a><\/p>\n<p>\u201cAsk them what you can give them, how you can support them better,\u201d advises Andy Mulholland, global CTO of consultancy Capgemini. \u201cCome in as a friend to help them, not an enemy to stop them.\u201d<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Art\u00edculos interesantes de CIO sobre c\u00f3mo ser socio y no enemigo de los usuarios.<\/p>\n<div class=\"read-more\"><a href=\"https:\/\/auval.com.mx\/blog\/2012\/09\/07\/que-sistemas-sea-mas-amable\/\">Leer m\u00e1s \u203a<\/a><\/div>\n<p><!-- end of .read-more --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,3],"tags":[],"class_list":["post-952","post","type-post","status-publish","format-standard","hentry","category-de-gente-y-personal","category-office"],"_links":{"self":[{"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/posts\/952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/comments?post=952"}],"version-history":[{"count":0,"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/posts\/952\/revisions"}],"wp:attachment":[{"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/media?parent=952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/categories?post=952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/auval.com.mx\/blog\/wp-json\/wp\/v2\/tags?post=952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}